Client is responsible for the payment of all services rendered. Payment is expected at the time of service for all charges towards current visit, as well as previous balances (i.e: late fees, no-show fees). We accept cash, Visa, Master Card, American Express, Discover, Apple Pay, and Cherry Payment Plans. Gratuity for services are never expected, but always appreciated.

All appointments require a debit or credit card on file. If a Last Minute Notice/No Notice occurs, this card will be charged. About Face Aesthetics LLC, its employees, and contractors, do not have access to this information once it has been input into our system. All card information if kept on a secure server through our Payment Operating System. You may see a small charge of $0.50 -$1.00 has a temporary hold to ensure the card is active and has available funds. The charge will be reimbursed automatically.

About Face Aesthetics & Wellness reserves the right to implement appointment deposits. Some services may require a deposit at the time of booking your appointment. Appointment deposits are non-refundable and serve to reserve our medical staff and our equipment specifically for you and your treatment. Any changes or cancellations to these appointments without the required amount of notice will forfeit the deposit in its entirety and maybe subjected to additional fees. Appointments may be changed without penalty if the minimum amount of notice is provided, per the table below. If you wish to include the deposit into a Cherry payment plan, you must be approved for the total amount needed and finalize your payment plan before you may book your appointment.

If you cancel or reschedule within 24 hours of your appointment, fail to attend, or are more than 30 minutes late, you will be automatically charged a reservation fee of $35 on the card you keep on file. This fee may be applied towards the cost of your rescheduled appointment at the discretion of the affected provider. This policy is in place out of respect for our providers AND our clients. Cancellations with less than 24 hours notice are difficult to fill. By giving last minute notice or no notice at all, you prevent someone else from being able to schedule into that time slot, and leave a vacancy in your provider’s schedule.

If you arrive to your appointment late, you may have to reschedule due to time constraints. Arriving to your appointment late, may reduce your total appointment time. For time based appointments, ex. massages, you will still be charged for the full appointment time. For example, you arrive 10 minutes late to your 30 minute massage. Your appointment length may be reduced to 20 minutes, but you will still be charged for the 30 minute massage. If you are more than 30 minuets late to your appointment you will be charged a $35 Last Minute Notice/No Notice Fee.

Your complete satisfaction is our first priority. In the unlikely event you are at all unsatisfied with your purchase, please let us know immediately. We accept returns for unopened and unused merchandise 7 days after purchase. Treatments and procedures are non-refundable.If you do not wish to complete your pre-paid service, we can give you a credit with About Face Aesthetics that can be used towards another service or product.

Items shipped to a customer may be returned within 7 days of delivery if the item is unused and has not been opened or if the item is faulty, defective, or the wrong item was sent. 

The customer is responsible for shipping costs unless the product is faulty or defective or if the wrong item was sent. 

To return items, please contact us at 864-441-0431 or email us at aboutfaceaestetics.crna@gmail.com

About Face Aesthetics & Wellness, of About Face Aesthetics LLC, is a registered & licensed legal entity in the state of South Carolina. About Face Aesthetics & Wellness follows all legal guidelines set forth by local, state and federal law. About Face Aesthetics & Wellness, and all contracted providers/LLCs are in compliance with their applicable boards, including but not limited to; the South Carolina State Medical Board, Board of Cosmetology, Massage/Bodywork Panel, & the Federation of State Massage Therapy Board. 

About Face Aesthetics LLC has a legally binding agreement with a medical director  enlisting her as supervising physician. All contractors and service providers have legally binding agreements on file with About Face Aesthetics LLC. Any and all contractors providing any service deemed medical by the state of South Carolina, have a legally binding agreement with our medical director enlisting them as supervising physician. The supervising physician has authorized all providers to perform medical services where applicable by law based on their certifications, training and licensing. 

About Face Aesthetics LLC policies, procedures, and protocols are developed, authorized and established to follow all guidelines, requirements & laws set forth by the owner, supervising physician, product/device manufacturers, and state requirements. All providers are knowledgable and practice all safety and emergency protocols in compliance with the local, state and federal law.

About Face Aesthetics & Wellness reserves the right to refuse service. About Face Aesthetics & Wellness will not discriminate against Race or color, National origin or citizenship status, Religion or creed, Sex, Age, Disability, pregnancy, or genetic information, veteran status. Certain services can not be preformed on everyone due to health risks and contraindications. 

About Face Aesthetics & Wellness and all employees, contracted individuals, and service providers will abide by all HIPAA policies.